Privacy Policy

Last updated: 08/21/2025

Lifted Roots Agency (“we,” “our,” “us”) respects your privacy. This Policy explains what information we collect, how we use it, and your choices. By using our website, software, or services (the “Services”), you agree to this Policy.

Information We Collect

  • Contact & Account Data: name, email, phone number, business details, billing address.
  • Payment Data: processed securely by our payment provider (e.g., Stripe). We do not store full card numbers.
  • Usage Data: log data, device info, pages viewed, and interactions with our app and emails/SMS.
  • Content You Provide: messages, forms, uploads, support requests.
  • Cookies & Similar Tech: to keep you logged in, remember preferences, and measure performance.

How We Use Information

  • Deliver, maintain, and improve the Services.
  • Process payments and manage subscriptions.
  • Provide onboarding, support, and important notices.
  • Send product updates, tips, and marketing (with consent where required).
  • Maintain security, prevent fraud, and comply with law.

Sharing of Information

  • Service Providers: payment processing, hosting, analytics, communications—under contract and only as needed.
  • Legal & Safety: if required by law or to protect rights, safety, or the integrity of our Services.
  • Business Transfers: in connection with a merger, acquisition, or sale of assets.

We do not sell or rent personal information.

Data Retention

We keep personal data only as long as needed for the purposes above or as required by law. You may request deletion (see “Your Choices”).

Your Choices & Rights

  • Access/Update: request a copy of your data or corrections.
  • Delete: request deletion, subject to legal obligations.
  • Marketing Opt-Out: unsubscribe links in emails; reply STOP to SMS; reply HELP for help.
  • Cookies: adjust browser settings to refuse cookies (may impact features).

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method is 100% secure.

Children

Our Services are not directed to children under 13, and we do not knowingly collect their data.

International Users

Your information may be processed in the United States. By using the Services, you consent to that processing.

Changes to This Policy

We may update this Policy. We’ll post the new date above and, where appropriate, notify you.

Contact Us

Email: [email protected]
Mail: Lifted Roots Agency, 6101 N. Keystone, Ste. 100 #1548, Indianapolis, IN 46220